We're Here to Help.

Whether you're tracking an order, planning a return, or need help choosing the right piece, the Aria Home team is happy to assist.

  • Phone

    1-888-797-2755

  • Email

    info@aria-home.com

  • Hours

    Monday–Friday, 9:00 AM–5:00 PM, time zone

  • Response time

    We reply to emails within 1 business day.

Order Questions

Order processing. We begin processing orders 2 days on the weekend. Processing can take longer depending on product availability and order volume. If there's a delay, we'll contact you using the details from checkout.

Tracking. Once your order ships, we'll email you a tracking number. Tracking can take a little time to update after the label is created, so please check back periodically.

Changes or cancellations. Contact us as soon as possible after ordering. [Orders that have already shipped can't be changed.]

Wrong address? Please check your address at checkout. We can't be responsible for delays or misdelivery caused by incorrect or incomplete address details.

Damaged, Defective, or Wrong Item?

Please inspect your order when it arrives. If something is damaged, defective, or not what you ordered, contact us right away with your order number and [clear photos of the item and packaging], and we'll make it right.

  • Product Care & Assembly

    Care tips for metal wall décor, vases, candles, and more are on our blog: Aria Home Blog. [Assembly instructions are included with furniture. If anything is missing, contact us and we'll send a replacement or digital copy.]

  • Payments & Security

    We accept American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, and Visa. Checkout is processed securely through Shopify.

 Frequently Asked Questions 

How do I track my order?

Use the tracking link in your shipping confirmation email. If you can't find it, email us with your order number.

Can I change my order after placing it?

Contact us as soon as possible and we'll do our best. We can't change an order once it ships.

Do you offer free shipping?

[Yes, on orders over $99.] Details appear at checkout.

What if my item arrives damaged?

Contact us right away. See "Damaged, Defective, or Wrong Item?" above.

How do I stop marketing texts? Reply STOP to any message. See our Privacy Policy for details.

Still need help? Call 1-888-797-2755 or email info@aria-home.com. Our team is happy to help.